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Support

TallyPrime help that starts with your actual problem.

Installation, migration, configuration, GST workflows, reports, user training, customization and day-to-day questions.

Support hoursMon to Sat, 10:00 AM to 6:30 PMWhatsAppStart a chatEmailinfo@generoustechnology.com
How we can help

Common support paths

Before contacting support

A few details help us solve faster.

Please keep your TallyPrime release, licence serial number, Windows version and a short description or screenshot of the issue ready. Never share passwords, OTPs or full payment card details.

  1. 01

    Describe the outcome

    Tell us what you expected and what happened instead.

  2. 02

    Share safe context

    Version, error message and non-sensitive screenshots are useful.

  3. 03

    Agree the next step

    We confirm whether the request is support, training or project work.

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